Corporate Head of Operations (CHO)

Why us?

• Lead the operational transformation of a 20-year experienced English education franchise network.
• Solid executive career path alongside rapid national branch expansion.
• Competitive compensation package with performance-based incentives.

Requirements:

• Bachelor's or Master's degree in Management, Business, Education or related fields from a reputable university.
• 5-7 years of managerial experience in operations (franchise/education/retail preferred).
• Must have proven experience managing companies with multiple branches (franchise or non-franchise).
• Strong leadership, sharp problem-solving, and excellent interpersonal communication skills.
• Able to develop, evaluate, and ensure the achievement of operational SOPs and team KPIs.

Job Description:

• Lead and coordinate the operations team to ensure smooth daily operations across all branches.
• Manage strategic communication and relationships with Franchisees (Franchisee Relations) and resolve branch operational issue
• Lead the onboarding process for new branches to ensure successful Grand Openings (GO) in July.
• Monitor and assist the performance of existing franchise centers.

Location: Taman Palem, West Jakarta

Skills: Business Negotiation, Sales Forecasting, Teamwork