Technical Product Manager

Be yourself at Protolabs  Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification.  We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace.  So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply!  You can help make our company even better.  We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself.  We strongly believe diversity makes for more successful teams. 

Why Protolabs?  We are the leaders in digital manufacturing.  We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit.  Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds.  We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do.  It’s our people who fuel our creativity and make our culture feel like home. 

Join our team as a Technical Product Manager! This is a fixed hybrid role (M/F remote; Tues-Thurs onsite) at HQ in Maple Plain, MN.

The Technical Product Manager will support the ownership of a key operational domain within the Proto Labs Network, contributing to the evolution of our software development that supports our finance and procurement capabilities.

This role will work closely with senior product managers, engineering, and business stakeholders to execute against the product strategy and roadmap for your domain. Success depends on the ability to shape the problem, own the outcome, pressure test requests before they land, report on outcomes (solutions must move the needle), have enough technical depth to challenge solutions, and sets direction withing their mandate. This role will assist in managing order allocation workflows, maintaining visibility into partner capabilities and performance, and improving the experience for both manufacturing partners and internal users.

We maintain a high-ownership, outcome-oriented product culture. Teams are empowered to understand problems deeply, make informed trade-offs, and ship iteratively. In this role, you will grow your product skills through hands-on experience, mentorship, and direct impact on how physical products are made globally.

What You'll Do Experience supporting EDI (Electronic Data Interchange) systems (CLEO, SPS Commerce) to establish B2B connectivity with our customers and vendors

Experience integrating EDI and non-EDI standards with customized mapping requirements

Define, track, and communicate product success metrics, including adoption, customer experience, quality, operational performance, on-time delivery, and business impact; use insights to drive continuous improvement

Own and maintain the product roadmap for the assigned ecosystem area, balancing new capability development against friction-reduction and quality-of-experience work

Translate business and customer needs into clear requirements, user stories, and acceptance criteria for the engineering team

Prioritize the backlog using a consistent framework, balancing engineering capacity, customer/business impact, and cross-functional input

Drive execution with engineering and design teams through release planning, scope management, risk mitigation, dependency coordination, and successful product launches

Deeply understand partner segments (capabilities, performance, preferences), customer needs (lead time, quality, cost), and end-to-end workflows from quote to delivery

Discover, measure, iterate - run problem validation, experiments, and prototypes. Write clear PRDs

Partner with the business on partner lifecycle (onboarding, performance, engagement) and network-wide tradeoffs across speed, quality, cost, and utilization 

P artner with engineering leadership to balance feature delivery with investments in reliability, scalability, maintainability, platform quality, and sustainable development practices

What It Takes A degree in Business, Computer Science, or a related field, or equivalent practical experience

4+ years of product management (or closely related) experience

3+ years of experience supporting EDI systems and/or processes

Demonstrated ownership of a product, feature set or domain from discovery through launch and adoption

Experience working day-to-day with software engineers and designers in an Agile environment, with a predictable shipping cadence

You Might Be a Great Fit If Product & analytical skills  

Comfortable working with funnels, experiments and cost/benefit framing to support decisions

Ability to define clear success metrics and measure product performance against business outcomes and KPIs

User-centric mindset with the ability to balance customer, business and operational considerations

Strong analytical, problem-solving, and communication skills

Curiosity and willingness to learn quickly in a fast-paced environment

Collaboration & communication  

Strong written and verbal communication skills with technical and non-technical stakeholders

Able to create clarity in complex domains and build alignment without direct authority

Pragmatic, decisive and impact-oriented: you focus on outcomes over outputs

Preferred Qualifications:

Experience with Microsoft AX and Dynamic 365 or similar ERP ecosystems

Experience supporting enterprise applications in digital manufacturing, B2B marketplaces, supply chain, and e-commerce domains

Familiarity with Enterprise Resource Planning (ERP) / Manufacturing Execution System (MES) concepts, order orchestration, allocation/routing engines and API-first systems

Experience with EDI integrations, including transaction mapping, error handling, and coordination across ERP and external partner systems

Experience with analytics and discovery tools (e.g. Looker/Domo/Tableau, SQL, Miro)

Exposure to complex operational environments where technology, people and process all need to work together

What's In It For You! We offer a competitive salary and total rewards package

We offer amazing benefits including but not limited to:

Health Insurance: Traditional OR High Deductible plan

Flexible Spending Accounts

Health Savings Account (including employer contributions)

Dental and Vision

Basic and Supplemental Life Insurance

Short-Term and Long-Term Disability

Paid caregiver leave

You will receive at least 3 weeks of PTO + Wellness + Holiday Pay + Volunteer Hours

401k with company match and immediate vest

Employee Stock Purchase Program at a discounted rate

Matching grants through Protolabs foundation

And More!

Proto Labs maintains ITAR-compliant operations in all of our United States based facilities.  Due to ITAR regulations, this role is only open to U.S. Citizens, lawful permanent residents (green card holders) or foreign nationals granted refugee or asylee status.  Individuals with temporary visas (e.g. E, F-1, H-1, H-2, L, B, J, TN or OPT) are not eligible for hire in this role.

Proto Labs, Inc. is an Equal Opportunity Employer

Physical Demands: While performing the essential duties of this job, the employee is regularly required to sit; use a computer keyboard, monitor and mouse, telephone and printer; reach with hands, and arms, talk, see and hear.  The employee is occasionally required to stand, walk, stoop or kneel and must occasionally lift and/or move up to 25 pounds. Work Environment: Indoors (A/C); nonsmoking; the majority of this job function is performed in an office setting requiring normal safety precautions. However, there may be job duties that require the employee to spend time in the manufacturing areas exposed to machinery and noise; eye protection occasionally required. Occasionally works in outside weather conditions. Occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration. The noise level in the work environment is usually quiet to moderate.