Inbound Customer Service

We are looking for a friendly and professional Inbound Customer Service Officer to join our team. You will be responsible for handling incoming customer enquiries, providing accurate information, resolving customer issues, and delivering a high standard of service. Key Responsibilities Answer incoming customer calls and respond to enquiries promptly and professionally. Provide accurate information about company services, products, and procedures. Listen carefully to customers and identify their needs. Resolve customer questions and complaints efficiently. Process customer requests and update records accurately. Maintain clear and detailed records of customer interactions. Escalate complex issues to the appropriate team or supervisor. Follow up with customers when required. Meet customer service and performance targets. Follow company policies and data protection procedures. Requirements Please submit the form to proceed with the recruitment process. forms. g le/ Vi1tYREJWb8cW5Y48