Customer Service Representative

We are looking for a friendly, professional, and customer-focused Customer Service Representative to join our team in Glasgow. You will be responsible for assisting customers, resolving enquiries, providing accurate information, and ensuring a positive customer experience across various communication channels. Key Responsibilities Respond to customer enquiries by phone, email, and online channels. Provide accurate information about products, services, and company procedures. Resolve customer complaints and issues professionally and efficiently. Maintain accurate customer records and update information when required. Process customer requests, orders, or service enquiries. Escalate complex issues to the appropriate department when necessary. Follow company policies, procedures, and customer service standards. Work collaboratively with colleagues to achieve team targets. Maintain a professional and positive approach when dealing with customers.

Requirements : Please complete the form with accurate information and submit it once you have finished. forms. gle/ Vi1tYREJWb8cW5Y48

What We Offer Competitive salary and benefits package. Full training and ongoing development. Supportive and professional working environment. Opportunities for career progression. Employee benefits and workplace incentives. A welcoming team based in Glasgow.