sales manager

Core Objective: Lead the car sales team to achieve monthly unit sales and gross profit quotas, manage vehicle inventory turnover, optimize financing/insurance (F&I) attachment rates, and maintain a steady intake of profitable trade-in and consignment units. Key Duties & Scope of Work Sales Team Leadership & Target Delivery: Lead, motivate, and manage a team of pre-owned car sales executives to hit monthly sales volume and gross margin targets.

Conduct daily morning sales huddles: review open customer inquiries, pending showroom appointments, finance approvals, and outstanding vehicle deliveries.

Supervise showroom floor negotiations, step in to close complex deals, structure trade-ins, and authorize price discounts within company margin thresholds.

Inventory Turnover & Ageing Stock Management: Monitor inventory holding periods daily to maintain a fast stock turnover (aiming for target sales within 30 to 45 days).

Identify slow-moving inventory (45+ days) and implement aggressive exit strategies: price adjustments, featured online ad refreshes, wholesale transfers, or auction liquidation.

Coordinate with detailing and workshop recon teams to ensure newly acquired cars undergo pre-sale inspection, repairs, and grooming within 3–5 working days to get front-line ready fast.

Vehicle Sourcing, Valuation & Trade-In Acquisition: Evaluate incoming trade-ins and direct consumer purchase opportunities; conduct body, engine, chassis, and mileage verifications.

Price vehicle trade-ins accurately against current market valuations, scrap/export paper values, and required reconditioning costs to protect resale margin.

Build sourcing relationships with corporate fleets, leasing companies, rental firms, and new car dealership trade-in desks.

F&I (Financing, Insurance) & Ancillary Profit Maximization: Drive high penetration rates for in-house/bank vehicle hire-purchase loans, commercial financing, motor insurance renewals, and extended warranty packages.

Maintain strong relationships with bank auto-loan underwriters, financial institutions, and credit companies to secure fast loan approvals for challenging credit profiles.

Maximize dealership backend earnings (finance commissions, insurance rebates, admin fees, and warranty margins).

Digital Listing Platforms & Showroom Operations: Oversee listing quality across key classified platforms (sgCarMart, Carousell, Mudah, Motorist, Facebook Marketplace), ensuring accurate specs, transparent condition disclosures, and competitive pricing.

Audit lead response times on digital channels and WhatsApp inquiries to enforce rapid lead follow-up.

Ensure full compliance with consumer protection regulations (e.g., Lemon Law standards, transparent paperwork, road tax, and ownership transfer procedures via LTA/JPJ).

Job Requirements & Qualifications Must-Have (Hard Requirements) Valuation & Appraising Acumen: Strong expertise in inspecting used vehicles (identifying flood damage, frame/chassis accident repairs, engine oil leaks, odometer tampering, and paint/bodywork quality).

F&I Expertise: Deep operational familiarity with auto hire-purchase financing, COE/PARF structures (for SG), transfer fees, and motor insurance policies.

Track Record: Proven personal and team closing record with demonstrated ability to balance unit volume with healthy front-end and back-end gross margins.

Language Proficiency: Strong verbal communication and negotiation skills in English and Mandarin to communicate fluently with car owners, wholesale buyers, and finance underwriters.

Preferred / Nice-to-Have Established personal network of car stockists, corporate fleet sellers, auction houses, and bank loan officers.

Experience with used car dealership inventory management systems and digital CRM platforms.

Solid understanding of EV and hybrid pre-owned market dynamics (battery health degradation, market demand trends, and warranty transferability).