Service Crew

Company Overview O.D.D Ramen & Diner began as a pop-up project exploring the potential of fish-based ramen in the Singapore market. Today, we are challenging ourselves to evolve into a multi-concept dining destination that transforms throughout the day — serving ramen by day and Japanese-Western fusion dishes by night. Our kitchen is led by chefs with experience from a reputable Kaiseki Omakase restaurant, bringing together Japanese culinary techniques with modern and creative Western interpretations. We are looking for passionate, driven, and curious individuals who are excited to work in a dynamic Japanese-Fusion establishment. We are seeking team members to ensure excellent guest experiences, maintain food and service standards, and drive customer satisfaction. Come be part of O.D.D Ramen & Diner and grow with us as we continue to create something different. Job Scope Achieve high standards of service, performance, and professionalism.

Ensure consistent delivery of exceptional guest experiences and handle customer feedback, enquiries, and complaints promptly and professionally.

Monitor reservations, seating arrangements, table turnover, and service workflow to ensure a smooth guest journey.

Ensure compliance with company policies, SOPs, food safety, health, hygiene, and workplace safety requirements.

Maintain a high standard of restaurant presentation, cleanliness, ambience, and overall operational readiness.

Ensure proper cash handling, cashiering procedures, and daily operational reporting are carried out accurately.

Build strong relationships with guests and identify opportunities to enhance customer loyalty and overall dining experience.

Perform any other duties and responsibilities as assigned by the Manager, Owners or Head Chef

Qualifications Minimally 1-2 years of experience in and F&B or hospitality establishment

Strong understanding of restaurant operations, service standards, inventory management, and cost control.

Customer-focused with excellent communication, interpersonal, and problem-solving skills.

Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment.

Proactive, hands-on, and solution-oriented with a strong sense of ownership and accountability.

Collaborative spirit with a positive team mindset

Knowledgeable with food safety and sanitation regulations

Salary & Benefits: Employment Type: Full-time (Split-Shifts)

Monthly Salary: Competitive Market Salary

Off-Days: Every Sunday + 2 Days

Yearly performance-based bonus

Staff Meal Provided

Medical coverage, including GP visits and hospitalization

Creative and collaborative work culture