RESTAURANT MANAGER
Nõutav:LeadPrincipal
We are looking for a Restaurant Managerto lead our business. You are required to deliver quality menu and motivate ourstaff to provide excellent customer service.
Responsibilities:
- Coordinate daily Front of the House and Back of theHouse restaurant operations
- Deliver superior service and maximize customersatisfaction
- Respond efficiently and accurately to customercomplaints
- Regularly review product quality and research newvendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback toimprove productivity
- Estimate future needs for goods, kitchen utensilsand cleaning products
- Ensure compliance with sanitation and safetyregulations
- Manage restaurant’s good image and suggest ways toimprove it
- Control operational costs and identify measures tocut waste
- Create detailed reports on weekly, monthly andannual revenues and expenses
- Train new and current employees on proper customerservice practices
- Implement policies and protocols that will maintainfuture restaurant operations
Qualifications:
- Proven work experience as a Restaurant Manager
- Extensive food and beverage (F&B) knowledge,with ability to remember and recall ingredients and dishes to inform customersand wait staff
- Strong leadership, motivational and peopleskills
- Proven customer service experience as a manager