Front Office Host(ess) - Min/Max - Park Plaza Eindhoven

Are you passionate about creating memorable first impressions and delivering exceptional guest experiences?

At Park Plaza Eindhoven, first impressions count. As a Front Office Host - Min/Max contract of 15-20 hours per week, you'll have the opportunity to combine flexibility with a rewarding career in hospitality.

This role is ideal for someone who enjoys working with people, thrives in a dynamic environment, and takes pride in delivering outstanding service.

Responsibilities

• Welcome guests with a warm, professional, and friendly attitude.
• Manage check-ins and check-outs efficiently while delivering an exceptional guest experience.

• Handle reservations, room allocations, and guest requests accurately.
• Provide information about hotel facilities, services, and local attractions.

• Respond to guest enquiries and resolve concerns in a timely and professional manner.
• Process payments and maintain accurate guest accounts.

• Work closely with other hotel departments to ensure seamless guest experiences.
• Contribute to achieving guest satisfaction targets and departmental objectives.

Essential Requirements

• A passion for hospitality and guest service.
• Excellent communication skills in English.

• Flexible availability, including evenings, weekends, and public holidays.
• Strong organizational skills and attention to detail.

• Positive, professional, and proactive attitude.
• Ability to work effectively both independently and as part of a team.

Preferred Requirements

• Previous experience in a hotel front office, reception, customer service, or hospitality role.
• Experience working with hotel reservation or property management systems.

• Dutch language skills are an advantage.
• Additional foreign language skills are highly desirable.

Your Benefits and Perks

• Discounted hotel stays across the Radisson Hotel Group worldwide, including special rates for family and friends.
• 50% discount on food and beverages in our restaurants and bar