Field Service Technician
Position Summary Otovo is seeking a skilled and dependable Field Service Technician to join our growing renewable energy team in Victorville, CA. In this role, you'll service, maintain, troubleshoot, and repair residential and commercial solar energy systems, battery storage solutions, and generators. This position is ideal for an experienced electrical professional who enjoys hands-on technical work, solving complex problems, and delivering exceptional customer service while supporting the transition to clean energy.
Key Responsibilities Diagnose, troubleshoot, and repair solar panels, inverters, batteries, generators, and related equipment
Perform preventive maintenance including panel cleaning, wiring inspections, inverter testing, and battery health assessments
Commission new systems and upgrades while ensuring compliance with NEC, AHJ, and utility requirements
Utilize diagnostic tools such as multimeters, clamp meters, and thermal imaging equipment
Maintain accurate service records, inspection reports, and photo documentation
Follow all safety procedures including PPE usage, lockout/tagout processes, and fall protection requirements
Respond to emergency service calls and warranty-related repairs as needed
Communicate effectively with homeowners and customers regarding system status and repair recommendations
Represent Otovo professionally at customer sites
Qualifications High School Diploma or GED
4+ years of electrical experience
Valid driver's license with a clean driving record
Strong understanding of NEC, AHJ, and utility interconnection requirements
Ability to read electrical schematics and technical drawings
Experience using electrical diagnostic equipment
Ability to lift up to 50 pounds
Ability to climb ladders and work on rooftops
Comfortable working outdoors in varying weather conditions
Strong communication and customer service skills
Willingness to travel locally and work overtime as needed
State-required electrical certification or license (Journeyman, Wireman, or equivalent)
Nice to Have Solar PV installation or service experience
Battery storage experience
Generator service experience
NABCEP Certification
Generator training or certification
Commercial solar system experience
Trade school or technical education