Senior Manager, Global Key Account Management

PURPOSE

• Further strengthen the relationship of our Korean Key accounts management as a local contact at senior level.
• Retain and grow the portfolio of accounts, nurture these key relationships over time and deliver strategic value to ONE.
• Leading the account planning process through collaboration with internal ONE teams, ensuring that key account needs and expectations are clearly defined and met.

JOB DESCRIPTION

• Lead the team in maximizing total Contribution Margin (CM) through yield management activities, portfolio optimization, and budget planning.
• Oversee the expansion and diversification of the Singapore sales pipeline to capture new local and regional market share, ensuring the qualified sales pipeline conversion rate
• Lead customer contract negotiations (including tenders) and ensure all agreed rates and contractual terms are filed accurately within OPUS.
• Develop and execute growth strategies for Korean Key Accounts; conduct regular Service Performance Reviews (QBR/MPR) and record insights in ONEFORCE.
• Any other projects / tasks assigned from time to time.

JOB REQUIREMENTS

• Degree in Maritime Studies/Shipping-related disciplines is preferred.
• Minimum 10 years of relevant working experience in container shipping.
• High proficiency in Korean (Spoken & Written) is a must to handle Korean customers.
• Background knowledge of the Korean accounts based in area of coverage.
• Eloquent communicator with excellent communication and presentation skills.
• Proven sales execution ability, problem solving and negotiation skills.
• High level of passion to drive excellence.
• Strong analytical skills and ability to identify market opportunities.
• Highly motivated individual who is result-oriented and resilient.
• Ability to work under pressure in a fast-paced environment.
• Proficient in MS Office (Excel, Word, PowerPoint applications) and CRM tools.

We regret that only shortlisted candidates will be notified.