Software Engineer (ServiceNow)

About the role You will join a dedicated agile squad working across the full delivery lifecycle — from design and configuration through to go-live and ongoing support. As a ServiceNow Developer you design, build, configure and maintain backend solutions on the ServiceNow platform, with specific focus on Field Service Management (FSM). You will own assigned modules and features end to end. Key responsibilities Design, develop, configure and customise ServiceNow FSM modules, workflows, business rules, Script Includes and integrations

Support system testing, defect resolution, deployment and post-implementation support

Produce and maintain technical documentation, including design specifications and configuration details

Work closely with the Business Analyst, QA Engineer, DevSecOps Engineer and Product Manager across the delivery lifecycle

About you Minimum 1 year implementing or supporting ServiceNow FSM solutions

ServiceNow application developer skills

Scripting in ServiceNow fundamentals — both server-side and client-side

Able to work independently on standard development tasks, contribute to design discussions and own assigned modules or features

ServiceNow Certified Application Developer (CAD) — good to have