Project and Service Engineer

Job Responsibility

· Providing pre and post sales and service support to customers to meet the objectives of the department

· To coordinate the activities of fellow service engineers and technicians with respect to attending service calls and issue resolution

· Systematically troubleshoot and repair of equipment in a timely manner

· Recommend proper usage, maintenance and corrective actions to customers

· Scheduling and performing preventive maintenance for contractual customers

· Support Projects and A&A works as required by the management.

· Ensure proper filing of service, warranty records and installation base

· Train and guide assistant service engineers and technicians on technical issues.

· To be the point of contact for management for updates on issue resolution and team activities coordination

· Help meet department’s financial goals by recommending upgrades/spares to customers as deemed necessary

· Help meet department’s productivity targets by reducing costs and improve productivity.

· Quoting of service pricing for repair

Job Requirement

Minimum of Degree or Diploma in Mechanical/Electrical Engineering or its equivalent

1-3 years of relevant working experience in related industry

Comfortable to work in the hospital site

Project Management,Product Knowledge Skills & exposed to CAD-BIM

Able to lead a team make decisions & work under tight timeline

Proactive to update & follow up on progress of tasks