Account Handler - Commercial Insurance

Purpose of Role/Job Overview Telephone account managing a targeted panel of 60 – 100 regional insurance brokers. Grow existing broker accounts, through development and building relationships with business owners and their staff by providing outstanding customer service. Proactively out bounding quotes that have been submitted by brokers, discuss the terms, and secure the sale. Answer inbound enquiries and provide outstanding customer service to all brokers. Attend meetings / functions / conferences.

Other Activities, Duties and Responsibilities Maintain and develop market awareness. Maintain good working relationships with all internal departments. Maintain an open communication ethos with colleagues and managers. Demonstrate “model behaviors”. Comply with all legal, regulatory, and contractual requirements to ensure obligations are met. Contribute to wider business activities.

Key Attributes New business/sales driven. Hardworking, entrepreneurial, motivated, and confident working towards targets. Ability to establish positive rapport. A friendly professional demeanour and ability to excel in a team-oriented environment. Excellent communication skills over the phone and face to face. Strong proficiency with Microsoft Office suite. Ability to manage time effectively, set priorities and meet deadlines. Ability to learn, problem solve and adapt to change. Desire/ability to work successfully in a small company environment. Desire to work in London and embrace City life. Professional appearance.

Desired Experience Prior telephone sales experience – Essential Experience in UK commercial SME business (Property/Liability) – Desirable