Customer Service

Roles & Responsibilities

We are a licensed employment agency in Singapore and currently we have offices in Kovan, Clementi & Toa Payoh. We are expanding and also branching into the deployment of Nursing/Caregiver MDWs. We are looking for Customer Service professionals to join us.

Job Description:

• Attend to customers & sales enquiries
• Deliver prompt, efficient and quality service to customers
• Follow up with customers on their enquiries and feedback
• Interview and recommend suitable candidates to employers
• Work towards achieving the sales target
• Able to handle and provide solutions for issues between Caregiver/MDW and employer
• Co-ordinating the documentation, work permit and arrival of new migrant domestic worker/caregiver/Nurse
• Other ad-hoc duties when required

Requirements:

If you are a team player and a motivated individual who has a passion for customer service and management, we want you to join us!

• Posses Certificate in Employment Intermediaries (CEI) or willing to get certified
• Min 1 year of related working experience
• Able to work independently
• Sales & Customer oriented
• IT & Social Media Savvy
• Good interpersonal & problem-solving skills
• Direct experience in our industry will be an added advantage
• Applicants with Nursing/caregiving backgrounds and experiences will be an added advantage for Caregiver placement positions
• Nurses planning for a career change are welcome

We offer:

• Good salary (negotiable depending on experience)
• Good commission
• Conducive working environment
• Training will be provided for those who do not have any direct experience
• 5-Day Week

*** all applications will be kept confidential.

**those with more than 5 years of direct experience will be considered for Senior positions.

Please send your detailed resume with a recent photo to patrick@maidcity.com.sg or WA +65 90081112 for a short discussion.

We regret that only shortlisted applicants will be notified.