TECHNICAL SUPPORT STAFF
We are seeking highly motivated and customer-focused Techinical Support Representative of our growing team. The primary responsibility of this role is to provide serve as first-line support for their cold chain monitoring solution, which includes hardware and a cloud platform.
- Handle questions about device usage 2. Shipment tracking
Qualifications/Requirements: Experienced in multi-disciplinary helpdesk support typically a mix of different Software, Hardware and platform Type of program covered: Multi-faceted end-to-end help desk/tech support; tier 1 help desk for end-to-end support Having experience or knowledge in using Salesforce and Zendesk is good to have but not a hard requirement. Minimum of 2 years technical/customer service office experience with email and chat experience
Remarks: If you are Interested, APPLY NOW!
Virtual Interview: Monday to Friday between 11AM - 2AM. Virtual Link: https://meet.google.com/uua-dcqy-pit
On-site applications: Monday to Friday, 10AM to 5PM (except holidays), Location: 3F Facilities Centre, Shaw Blvd., Mandaluyong City.