Beauty Centre Manager
Job Summary
Beauty Centre Manager oversees daily salon operations, leads staff management, drives sales targets, and maintains high standards of customer service and hygiene compliance.
Responsibilities
- Oversee daily salon operations, manage staff schedules, and coordinate equipment maintenance to ensure smooth centre functioning
- Recruit, train, mentor, and evaluate beauticians and front-desk employees to build a skilled and motivated team
- Drive revenue growth by tracking financial performance and promoting salon services and packages effectively
- Manage customer consultations, respond to inquiries, address feedback, and resolve service-recovery issues professionally
- Monitor inventory levels and reorder beauty supplies, products, and consumables to maintain adequate stock
- Ensure strict compliance with health, safety, and hygiene regulations to uphold salon standards
Preferred competencies and qualifications
- Diploma or Degree in Business, Management, Aesthetics, Wellness, or related field
- 3 to 5 years of experience in the beauty, aesthetic, or wellness industry, including 1 to 3 years in supervisory or managerial roles
- Knowledge and certification in Traditional Chinese Medicine (TCM) and massage
Other Information
Willingness to work retail hours, weekends, and public holidays according to operational needs