Hospitality Manager

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.

Experienced Hospitality Manager required for busy bar, restaurant and guest accommodation operation in Navan, Co. Meath

Requirements:

• Minimum 3 years’ management experience in a busy hospitality operation
• Excellent spoken and written English
• Strong leadership and organisational skills
• Excellent customer service and communication skills
• Ability to lead, motivate and manage a team effectively
• Ability to work in a busy, quality-driven environment
• Flexibility to work midweek, weekends and evenings as required
• Good knowledge of food, beverage and hospitality operations
• Experience with staff rostering, training and day-to-day operational management
• Excellent attention to detail and the ability to multitask

Duties and Responsibilities:

• Oversee the day-to-day operation of the bar, restaurant and guest accommodation, ensuring a consistently high standard of service.
• Lead, manage and motivate the hospitality team, ensuring staff are trained, supported and working to the required standards.
• Ensure excellent customer service is provided at all times and create a positive experience for all guests.
• Deal with customer enquiries, requests and complaints promptly and professionally, resolving issues where possible and escalating to senior Management when required.
• Ensure all food and beverage service is carried out efficiently and to a high standard.
• Have a full knowledge of allergen awareness and ensure all dietary requirements are communicated and managed correctly.
• Oversee the cleanliness, presentation and general standards of the bar, restaurant, guest areas and accommodation.
• Ensure guest rooms and public areas are maintained to the required standards and liaise with housekeeping and reception as required.
• Monitor stock levels and assist with ordering and stock control across the bar, restaurant and accommodation operation.
• Ensure cash handling, till procedures and end-of-shift procedures are completed accurately.
• Monitor staff performance and provide ongoing training, guidance and support.
• Ensure all company policies and procedures are followed by staff.
• Report any maintenance issues, errors, faults or operational concerns that cannot be resolved to Management.
• Have a full knowledge and understanding of all bar, restaurant and accommodation services, facilities and opening hours and communicate these to guests as required.
• Be aware of, and adhere to, all Health and Safety, fire safety, food safety and security procedures.
• Assist with the smooth running of functions, events and busy service periods as required.

The Ideal Candidate will have excellent interpersonal and leadership skills, a strong understanding of hospitality operations and the desire to provide consistently high customer service. They will be organised, hands-on, approachable and confident in managing a busy team and dealing with the day-to-day challenges of a hospitality operation.

Benefits of employment include shared tips, paid meals on duty and free on-site parking.

Full-time position