IT Support Engineer - Site and Manufacturing

With over two decades of experience, Kutir partners with forward-thinking companies to build world-class teams across emerging technologies. We bring deep domain expertise, a sharp eye for innovation, and a trusted network of proven engineers and architects.

We help you accelerate product development, scale innovation, and unlock business value by connecting you with top-tier professionals.

Whether youre building AI-first products, scaling cloud infrastructure, or driving digital transformation, Kutir brings the right expertise to help you move faster and smarter with confidence.

Lets shape whats next. Together.

SITE & MANUFACTURING IT SUPPORT - LEVEL II

Qualifications

• Bachelors degree in Computer Science, Information Management, or related field OR 2+ years of relevant IT experience
• Dell/Lenovo certification or comparable experience
• A+ certification or comparable experience
• 2+ years of experience supporting PC hardware and software
• Strong knowledge of Windows OS, Microsoft Office, and Active Directory
• Experience with remote support and network topology
• IT Support Manufacturing Industry Exp needed
• Bilingual Local/English both

Daily Responsibilities

Support Technologist

1. PC Support and Lifecycle

PC builds, hardware break/fix, IMAC, post-imaging setup, data transfer

1. Software Support

OS troubleshooting, software installations, driver updates, virus remediation

1. Network Physical Support

Hands and eyes support for physical tasks, cabling, and network assistance

1. Audio Visual

Assist with connectivity problems, provide hands and eyes assistance

1. Printers and Fax Machines

Troubleshooting, basic issue resolution, and maintenance

1. Server Support

Installations, configurations, maintenance, upgrades, and backup/recovery

1. Network and Network Management Support

Systems administration, installations, configuration, and maintenance

1. Project Management

Facilitate change management.

-Requerimientos- Educación mínima: Educación superior - Licenciatura 3 años de experiencia Idiomas: Inglés Conocimientos: Microsoft office, Windows Palabras clave: tecnologias, la, informacion, it, apoyo, support, soporte, ingeniero, engineers, ingeniera, ing, engineer