office administrator

*Responsibilities:*

Job duties:

• Directly engaged in sales activities
• Maintaining up to date knowledge of the products and services

• Build ongoing relationships with customers
• Responding to customer product inquiries both in person and via phone/email

• Ensuring accurate, timely order processing through the computerized order processing system
• Coordinate and plan order delivery schedule

• Following up with the freight brokers to get update of shipment
• Inventory management

*Requirements:*

• Excellent written and verbal communication in English and Chinese , interpersonal skills and the ability to effectively interact with a variety of individuals and functions throughout the company
• Computer Proficiency with MS Office Applications
• Must be logical, organized and have a strong attention to detail
• Ability to work independently as well as part of a team
• Ability to manage relationships with customers, distributors and co-workers to ensure customer satisfaction
• Must have customer service experience (preferable experience in Kitchen renovation business, cabinet, flooring or construction industry)
• Excellent organizational, time management and leadership skills
• Handle complains, maintenance requests and other concerns;
• Strong problem-solving skills and analytical abilities
• Able to work five days and need to work on Saturday

Job Types: Full-time, Permanent

Pay: $20.00-$30.00 per hour

Work Location: In person