Service & Maintenance Engineer (m/f/d)
About Kraftblock
Kraftblock is a fast-growing cleantech company based in Sulzbach/Saar, Germany. We develop modular high-temperature energy storage systems that enable the decarbonization of energy-intensive industries by flexibly storing and using waste heat and renewable energy. Backed by leading international investors, we are driving the global transformation toward a net-zero industrial future .
Tasks
Maintenance & Troubleshooting
Plan, organize, and execute maintenance and repair activities
Perform root cause analysis and resolve technical faults in areas such as instrumentation, piping, static and rotary equipment, DCS/PLC systems
Calibrate and troubleshoot instrumentation and sensors
Operate and optimize electrical subsystems (e.g. drives, fans, relays, breakers, grounding systems)
Develop and maintain maintenance schedules, protocols, and reports (including remote troubleshooting documentation)
Customer Interaction & Field Service
Conduct on-site service visits and system interventions at customer locations (domestic and international)
Act as a technical point of contact for customers and ensure service satisfaction
Coordinate and supervise external service providers and contractors
Support the drafting and management of service and maintenance contracts
System Optimization & Innovation
Analyze system malfunctions and recommend technical improvements
Develop and implement predictive, preventive, and reactive maintenance strategies
Collaborate with software, process, and data teams to create digital twins, condition monitoring, and predictive fault detection dashboards
Support lifecycle innovation by recommending system upgrades and design-for-maintenance improvements
Contribute to HAZOP and risk assessment processes
Develop training manuals and conduct training sessions for plant operators
Requirements
Degree in Mechanical Engineering, Mechatronics, Automation & Control Engineering, Process Engineering, or a related field
Several years of experience in service, maintenance, or operations of process or industrial systems
Solid understanding of electrical, control, and instrumentation systems (EMSR)
Hands-on experience with DCS and/or PLC systems (basic programming knowledge required)
Experience managing external contractors and technical projects
Excellent communication skills and strong customer orientation
Proficiency in English (spoken and written); German is a plus
Confident using MS Office; experience with SAP or similar ERP systems is a plus
Self-starter with a hands-on mentality, team spirit, and problem-solving skills
Willingness to travel internationally and participate in on-call duty rotation
Benefits
Permanent full-time contract in a future-oriented cleantech company
Flexible work models with remote work options and trust-based working hours
Personal development through tailored training and development programs
Flat hierarchies, ownership opportunities, and space for ideas
Diverse international projects with real impact on the energy transition
Strong team culture with open communication and regular team events
Modern work environment with global collaboration tools
Competitive salary package including pension plan and health initiatives
At Kraftblock, our goal is to enable the transition to renewable energy. Kraftblock has a key technology to decarbonize the industry and is backed by world-class investors with a track record of supporting disruptive technology startups. Now we are looking for highly talented and visionary people who share our passion and drive to develop Kraftblock into the world's leading energy storage system. Join the "Top Innovator" and shape the future of the climate-friendly energy market!