Guest Relation Agent

Koullias Hotels is seeking to recruit Guest Relation Agent We are seeking a dynamic candidate to join our team

Our PHILOSOPHY Hospitality from the heart. Authenticity and tradition are in harmony with innovation. Sustainability is a way of life Sense of family among our guest and staff. Services Quality is our promise. Responsibilities Ability to resolve guest complaints or concerns effectively and promptly Maintain professional standards of appearance, communication, and conduct Assist guests with reservations, recommendations for local attractions, dining, and transportation Excellent cooperation with other hotel departments Track online reviews and suggest service improvements Απαραίτητα Προσόντα: Requirements Diploma in hospitality is preferred Previous experience in guest services Knowledge of English language. Any additional language will be considered an asset Ability to work in a fast-paced environment and handle pressure with professionalism Passion for delivering exceptional levels of guest service Παροχές: Why work with us? Attractive remuneration package Accommodation and full meals Work in a prestigious and welcoming environment Professional skills development