Restaurant Manager

A cosy, family-style Taiwanese restaurant that brings the comforting, homestyle flavours of Taiwan to Singapore. Our client, champion locally sourced, quality produce and time-honoured family recipes to create dishes that are delightful, nourishing and reflective of Taiwan's rich culinary heritage.

We are looking for a hands-on and service-driven Restaurant Manager to lead the day-to-day front-of-house operations of the outlet. The incumbent is responsible for delivering an excellent, consistent dining experience, building a strong service team, and driving the outlet's operational and financial performance.

Key Responsibilities

• Oversee daily restaurant operations, ensuring smooth, efficient and consistent front-of-house service
• Lead, schedule, train and motivate restaurant crew, captains and service staff to deliver excellent customer service
• Own the guest experience — handle customer feedback, complaints and service recovery promptly and professionally
• Work closely with the Head Chef and kitchen team to ensure seamless coordination between front-of-house and back-of-house
• Monitor and control outlet costs, including manpower, inventory, wastage and consumables, against budget
• Manage cash handling, POS operations, daily sales reconciliation and reporting to management
• Ensure the outlet complies with SFA food safety and hygiene regulations, licensing and other statutory requirements
• Maintain the outlet's cleanliness, ambience and presentation in line with brand standards
• Recruit, onboard, train and develop restaurant staff, including performance reviews and succession planning
• Manage supplier and vendor coordination, stock ordering and inventory levels at the outlet
• Support the planning and execution of promotions, events and marketing initiatives in collaboration with HQ
• Prepare operational reports and provide regular updates to management on outlet performance

Requirements

• At least 2–3 years of relevant experience in restaurant management or F&B supervisory roles; experience with Chinese, Taiwanese or other Asian dining concepts is an advantage
• Strong leadership, people management and interpersonal skills
• Excellent communication skills and a strong customer-service orientation
• Able to multi-task and work effectively under pressure in a fast-paced, high-volume environment
• Familiar with POS systems, basic inventory management and MS Office / reporting tools
• Possess a valid Food Hygiene Certificate (or willing to obtain one)
• Willing to work shifts, weekends and public holidays as required by the restaurant's operating hours
• Passion for Taiwanese cuisine and culture will be a strong plus

Why Join Us

• Be part of a growing, homegrown F&B brand with genuine opportunities for career progression.
• Structured on-the-job training and mentorship to sharpen your professional skills
• Staff meals provided during shifts.
• Supportive, close-knit team culture that values initiative and craftsmanship
• Performance bonus / annual leave / medical benefits in line with company policy

We regret that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Recruiter: Valerie Song Lixuan EA Registration R1106569/Koruhr (Lic No.26C3526)