Membership Sales & Conversion (Early Team)

[English speaking role - please only apply if you are fluent in English] Location: Remote Market: Singapore

Kopi Date is on a mission to help singles build healthy, meaningful relationships. We are looking for a Senior Sales Executive/ Lead to drive conversion and growth. You will speak directly with prospective members, guide them through the decision to join, and actively work the pipeline through follow-ups, reactivation, and outreach. This is not a passive role. You are expected to take ownership of leads, move conversations forward, and turn interest into committed members. At the same time, this is not a hard-sell environment. Success in this role comes from building trust, understanding people deeply, and communicating value clearly. You will be part of a small, high-performing team of executing leaders who take ownership and care deeply about outcomes.

Must Have Strong ownership. You’re not waiting for a playbook. You take a goal, figure out the next move, and push it across the line in an early team with limited structure. What You’ll Do Sales & Conversion

• Run onboarding and consultative sales calls with prospective members
• Help leads understand Kopi Date, who it is for, and why it works
• Guide high-intent leads toward joining with clarity and confidence
• Handle objections, hesitation, and uncertainty in a calm, persuasive way

Lead Nurturing & Reactivation

• Nurture colder leads and conduct outreach to help leads move towards a call

• Follow up consistently with warm and undecided leads
• Re-engage older or inactive leads and bring them back into conversation
• Maintain strong responsiveness across WhatsApp and other channels
• Build trust over time, not just within a single call

Pipeline Ownership

• Take full ownership of your leads from first contact to conversion
• Keep clean notes, track conversations, and maintain strong follow-up discipline
• Ensure no high-quality lead drops off due to poor tracking or delayed response

Growth & Lead Generation Support

• Support outbound efforts such as reactivation campaigns, referrals, and targeted outreach
• Identify opportunities to generate more conversations from existing lead pools
• Surface patterns in objections, drop-offs, and conversion gaps
• Work closely with marketing to improve lead quality and messaging

Continuous Improvement

• Actively refine call approach, messaging, and follow-up strategies
• Learn from top performers and apply feedback quickly
• Contribute ideas to improve conversion rates and overall sales process

What Success Looks Like

• High-quality conversations that make leads feel understood and guided
• Strong follow-up discipline with minimal lead leakage
• Consistent conversion of qualified leads into paying members
• Clear insights shared with the team on objections, patterns, and opportunities
• Measurable contribution to both conversion and pipeline growth

Who You Are

• A strong closer with judgment.

You know how to guide people toward a decision without sounding pushy or scripted. You listen well, ask the right questions, and build trust quickly. An owner, leader, not an order-taker.

• You take responsibility for outcomes. If a lead goes cold, you do something about it.

Excellent in English communication.

• Clear, natural, confident in both spoken and written English. You can hold meaningful conversations with Singapore-based clients.

Disciplined with follow-up.

• You do not forget leads, delay replies, or lose track of conversations.

People-smart and emotionally aware.

• You can read situations, understand hesitation, and respond appropriately.

Comfortable with performance expectations.

• You understand this is a commercial role. You are motivated by results and improving your numbers.

Coachable and fast-improving.

• You take feedback seriously and show visible progress week to week.

Startup-minded.

• You are adaptable, resourceful, and comfortable working in a lean, fast-moving team.

Strong Fit If You Have

• Experience in sales (important), customer success, hospitality, or other client-facing roles
• Experience running calls, handling objections, and closing
• Confidence working with messaging platforms (WhatsApp, CRM tools, etc.)
• Strong follow-up habits and attention to detail
• Interest in relationships, psychology, or human behaviour

Why Join Us

• Fast career growth to leadership and performance-based compensation
• Clear path toward greater ownership, profit-sharing, and long-term partnership
• Work directly with founders in a high-performance environment
• Be part of a mission-driven company solving a real problem in modern dating
• Small team, real impact, high ownership

This role is best suited for someone who enjoys both closing conversations and actively working a pipeline, not someone looking for a passive customer support role.

Skills: Sales Operations, Salesforce, Sales Strategy, Sales Analysis, B2B Sales, B2C Sales, Communication Skills, Sales Management, Sales and Marketing, Pharmaceutical Sales