Customer Service Officer

Kingspan Viet NamLô B4, Đường D1a, Khu Công Nghiệp Phú Mỹ II Mở Rộng, Phường Tân Phước, Thành phố Hồ Chí Minhvietnamworksavaldatud 22.09.2026

KEY RESPONSIBILITIES AND DUTIES

  1. Customer care
  • Responsible for delivering world class customer service to our customer base.
  • Inputting Customers order requirements onto computer system in time to meet particular production and delivery schedules.
  • Key Account Management approach to various aspects of very busy Customer Service Department including imports.

(Process and co-ordinate overseas orders, cross checking...

  • Computer literate with Netsuite/ERP is advantageous.
  • Proficient in import and export operations and using ECUS customs declaration software.
  • Understand current customs laws and international trade regulations.
  • Attention to detail, accuracy skills - very important.
  • Strong Mathematics.
  • Good communication skills/telephone manner both in Vietnamese and English
  • Strong interpersonal skills.
  • Customer Service orientation.
  • Work well...