food service supervisor

Education:

Secondary (high) school graduation certificate.

Work site environment:

Noisy. Odours.

Work setting:

Restaurant.

Tasks:

• Establish methods to meet work schedules.
• Requisition food and kitchen supplies.
• Supervise and co-ordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Ensure that food and service meet quality control standards.
• Address customers' complaints or concerns.
• Maintain records of stock, repairs, sales and wastage.
• Prepare and submit reports.
• Prepare food order summaries for chef.
• Must have knowledge of the establishment's culinary genres.
• Establish work schedules.
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings.
• Provide customer service.
• Prepare and serve specialty food at customers' tables.
• Take orders and relay to kitchen and bar staff.
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages.

Supervision:

• Food and beverage servers.
• Food service counter attendants and food preparers.
• Kitchen and food service helpers.
• Staff in various areas of responsibility.

Security and safety:

Criminal record check.

Work conditions and physical capabilities:

Fast-paced environment. Work under pressure. Tight deadlines. Combination of sitting, standing, walking. Standing for extended periods. Walking. Physically demanding. Attention to detail.

Personal suitability:

Client focus. Efficient interpersonal skills. Excellent oral communication. Flexibility. Team player. Dependability.

Screening questions:

• Are you available to start on the date listed in the job posting?.
• Do you have experience working in this field?.

Employment terms options:

Early morning. Evening.

Experience:

2 years to less than 3 years.

Employment terms options:

Morning. Night. Day. Weekend.

Support for persons with disabilities:

Provides awareness training to employees to create a welcoming work environment for persons with disabilities.

Support for newcomers and refugees:

Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees .

Support for youths:

Provides awareness training to employees to create a welcoming work environment for youth.

Support for Veterans:

Provides awareness training to employees to create a welcoming work environment for Veterans .

Support for Indigenous people:

Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers .

Support for mature workers:

Provides staff with awareness training to create a welcoming work environment for mature workers .

Supports for visible minorities:

Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.