Manager, Partnerships Card Issuing
Job Description
Grow Card portfolio through partnerships
Implement the Card tactical plan for growth of new partnerships
Grow credit card utilization, spend and revolving rate
Initiate activities around new and innovative partnerships that enhance wallet share
Develop initiatives that add value to cardholders
Facilitate customer onboarding
Negotiate pricing of partnerships and ensure efficient implementation in the system
Set up Instalment plans and discount partnerships at system level and at points of sale at partner locations and ensure they run effectively
Resolution of partnership-related queries from customers, Branches and partners
Product training
Relationship management, stakeholders and partners (Internal and External)
Manage Card Partnership team and People development
Re-activate lapsed partnerships
Manage NPL within Card Business
Enterprise-wide risk management (Adherence to KYC, AML/CFT)
Requirements.
Bachelor's Degree in a business-related field
5 years of working experience in Card Issuing
2 years of experience in sales and Marketing
1 year of experience in card portfolio management
3 years of experience in Card services
2 years of experience in Visa and MasterCard Operations