Manager, Partnerships Card Issuing

KCB GroupNairobiroam-keavaldatud 29.07.2026

Job Description

Grow Card portfolio through partnerships

 Implement the Card tactical plan for growth of new partnerships 

Grow credit card utilization, spend and revolving rate 

Initiate activities around new and innovative partnerships that enhance wallet share

Develop initiatives that add value to cardholders

Facilitate customer onboarding

Negotiate pricing of partnerships and ensure efficient implementation in the system 

Set up Instalment plans and discount partnerships at system level and at points of sale at partner locations and ensure they run effectively 

Resolution of partnership-related queries from customers, Branches and partners

Product training

Relationship management, stakeholders and partners (Internal and External) 

Manage Card Partnership team and People development 

Re-activate lapsed partnerships

Manage NPL within Card Business 

Enterprise-wide risk management (Adherence to KYC, AML/CFT)

Requirements.

Bachelor's Degree in a business-related field

5 years of working experience in Card Issuing

2 years of experience in sales and Marketing

1 year of experience in card portfolio management

3 years of experience in Card services

2 years of experience in Visa and MasterCard Operations