Sales Support/Coordinator (Foodservice)

Description

We are seeking a meticulous and adaptable sales administrator to join our Foodservice team and help us achieve our goals. You will serve as a point of contact for customers with queries about orders, deliveries and provide support to the sales representatives. Our ideal candidate is goal-oriented and has knowledge of customer service best practices to contribute to high quality customer service and achieve sales targets.

Core Responsibilities & Accountabilities

Processing orders via email/phone/ordering App

Receiving and processing purchase orders

Issuing sales transaction invoices

Contacting customers by phone or email to answer products queries and obtain information

Provide administrative support to the Sales and Accounts teams

Coordinate with sales, drivers, supply & logistic teams to ensure timely deliveries

Directing feedback from customers to relevant departments

Maintaining and updating sales and customer records

Prepare daily/monthly sales report and other ad-hoc reporting when required

Filing of invoices (monthly payment customers)

Any other administrative duties as assigned

Requirements

Excellent interpersonal and communication skills

Verbal and written communication in both English and Chinese

Proficient in Microsoft Word and Excel

A positive and cheerful personality

Prefer candidates who are able to start work immediately or within short notice