Senior Software Engineering Manager, Managed Gateways SREs

Accountabilities: Build and lead a high-performing Site Reliability Engineering team, establishing engineering standards, best practices, and a culture of operational excellence.

Contribute directly to critical infrastructure implementations during the team's growth phase, combining leadership with hands-on technical execution.

Design, deploy, and optimize highly available, scalable cloud-native infrastructure using Kubernetes and modern cloud technologies.

Drive reliability initiatives by managing monitoring, alerting, incident response, root cause analysis, and continuous service improvements.

Develop automation, self-service tooling, and operational processes that improve deployment efficiency and reduce manual effort.

Define, monitor, and improve service level objectives (SLOs), service level indicators (SLIs), and overall platform reliability.

Collaborate with engineering, product, and support teams to ensure new features are operationally ready and aligned with long-term platform goals.

Mentor engineers, support career development, and foster a collaborative, high-performance team environment.

Requirements

Proven experience leading Site Reliability Engineering, DevOps, or Infrastructure Engineering teams in fast-paced, high-growth organizations.

Strong expertise designing, deploying, and operating highly available distributed systems on AWS, Azure, GCP, or similar cloud platforms.

Extensive hands-on experience with Kubernetes and container orchestration in production environments.

Proficiency in Go (Golang) or another modern programming language used for infrastructure automation and platform development.

Solid understanding of observability practices, including experience with tools such as Prometheus, Grafana, OpenTelemetry, or comparable platforms.

Demonstrated experience managing production incidents, performing root cause analysis, and implementing long-term reliability improvements.

Familiarity with API gateways, service mesh technologies, or network proxy solutions is considered an asset.

Strong leadership, communication, collaboration, and stakeholder management skills, with the ability to balance strategic vision and technical execution.

Cloud or Kubernetes certifications (such as AWS Certified DevOps Engineer, CKA, or CKAD), open-source contributions, or experience in developer infrastructure organizations are advantageous.

Benefits

Competitive compensation package.

Remote-friendly work environment with flexibility.

Opportunity to build and lead a new engineering team with significant ownership and influence.

Work on large-scale, cloud-native infrastructure supporting mission-critical services.

Career growth opportunities within a rapidly scaling global technology organization.

Collaborative engineering culture focused on innovation, reliability, and continuous improvement.

Exposure to cutting-edge technologies across Kubernetes, cloud platforms, automation, and distributed systems.

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