OPERATIONS & SALES POINT COORDINATOR EXPERIENCE IN FMCG PREFERRED.

Qualifications :

   Bachelor's degree or above in Business Administration, Operations Management, or a related field    3+ years of retail operations, field operations, or store network management experience   Experience managing both retail and wholesale/distribution channels preferred   Willing to spend 80%+ of working hours on-site visiting stores   Proficient in Microsoft Office and basic data analysis tools.

Key responsibilities :

         Conduct regular store visits and operational audits (minimum 3 times per store per month)

         Ensure all sales point partners receive supply chain support and day-to-day operational assistance           Coordinate product distribution and inventory levels, working with the production manager to replenish stock           Ensure equipment is functioning properly at all points and manage equipment fault reporting          Train partners on product knowledge, sales techniques, and customer service          Track point-of-sale data and provide timely market feedback          Collaborate cross-functionally with operations, sales, and finance teams.          Support new partner onboarding and operational setup, tracking order volumes, delivery times, and partner performance.           Manage partner incentive programs and handle operational disputes.          Serve as the primary on-site contact for all sales point partners across retail and wholesale channels.          Provide frontline insights to the marketing team to support campaign optimization.          Prepare monthly marketing reports and recommend strategic adjustments.