Marketing Operations Executive

About the Role We are looking for a Marketing Operations Executive to support our day-to-day marketing operations. This role will be responsible for handling customer inquiries through social media, maintaining website content, and ensuring marketing-related information in our ERP system is accurate and up to date. The ideal candidate is organized, responsive, detail-oriented, and comfortable working with digital platforms and data.

Key Responsibilities

• Monitor and respond to customer inquiries through social media and other digital channels.
• Follow up on customer inquiries and coordinate with the relevant internal teams when needed.
• Update and maintain product and marketing information on the company website.
• Update and maintain relevant data in the ERP system.
• Ensure product information, pricing, images, and other marketing-related data are accurate and up to date.
• Maintain and organize marketing-related records and databases.
• Assist with basic marketing activities and content updates.
• Prepare simple reports and data summaries when required.
• Coordinate with internal teams to ensure marketing information is properly updated across different platforms.
• Perform other administrative and operational tasks related to marketing.

Requirements

• Diploma or Bachelor's degree in Marketing, Business Administration, Communications, or a related field.
• Fresh graduates are welcome to apply.
• Good written and verbal communication skills.
• Comfortable using social media platforms and digital tools.
• Good working knowledge of Microsoft Excel or Google Sheets.
• Detail-oriented and organized, especially when handling data and updating information.
• Able to communicate in English, both written and spoken.
• Able to work independently and follow up on tasks proactively.
• Experience with website content management, CRM, ERP, or other digital systems is a plus.

Skills: Marketing Communications, Content Marketing, Data Entry, Social Media, Digital Marketing