Operations Manager

Ideon BPO services LimitedUgandaroam-ugavaldatud 07.09.2026

Carry out opening duties by checking emails, heading team briefs, and assigning employees their tasks for the day. Manage Office operations and submit daily branch performance reports. Supervise and manage staff at the branch level and ensure their performance targets are met. Responsible for the enforcement of lending, operational policies & procedures to avoid any non-compliance issues or fraudulent disbursements. Train and coach new staff so that they understand company products and services. Interview loan applicants and approve loans (investor) after proper assessment by the credit committee. Analyze the market and advise on risks and how to mitigate them.

How to apply 

All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section.