hotel night auditor

Education:

Secondary (high) school graduation certificate.

Tasks:

• Investigate complaints and claims .
• Register arriving guests and assign rooms.
• Resolve complaints and claims .
• Take, cancel and change room reservations.
• Provide information on hotel facilities and services.
• Provide general information about points of interest in the area.
• Process guests' departures, calculate charges and receive payments.
• Balance cash and complete balance sheets, cash reports and related forms.
• Maintain an inventory of vacancies, reservations and room assignments.
• Follow emergency and safety procedures.
• Answer telephone and relay telephone calls and messages.
• Provide customer service.

Employment terms options:

Night.

Experience:

Experience an asset.

Employment terms options:

Weekend. Overtime available.

Health benefits:

• Dental plan.
• Health care plan.

Support for youths:

• Offers on-the-job training tailored to youth.
• Offers mentorship, coaching and/or networking opportunities for youth.
• Provides awareness training to employees to create a welcoming work environment for youth.