Home Health Intake/Scheduling Coordinator - Walnut Creek
Home Health Scheduling Coordinator (Full-Time)
Location: Walnut Creek, CA (On-site) Pay: $27–$32 per hour DOE Experience: 1 year Home Health experience required
Make a Meaningful Impact Every Day
Health Link Home Health and Hospice is a leading provider of comprehensive home health services throughout the San Francisco Bay Area and East Bay for over two decades. We are currently seeking a self-driven, detail-oriented Scheduling Intake Coordinator to join our Walnut Creek team.
This is an IMMEDIATE on-site opening for a dynamic, high-energy, team-oriented professional who can hit the ground running and thrive in a fast-paced environment.
Why Join Health Link?
Forward-thinking, transparent, inclusive culture
Competitive compensation
Medical, dental, vision, life insurance, 401(k) with match
Paid Time Off (up to 10 days)
Stability and growth within a well-established agency
Work alongside a collaborative team of clinicians and administrative staff
Key Responsibilities
Maintain and coordinate schedules for home health services
Assist with intake and process incoming referral information
Ensure cases are assigned and staffed within established timeframes
Communicate schedule updates to clinicians, patients, supervisors, and referral sources
Manage high call volumes with professionalism and a pleasant demeanor
Respond to urgent or emergency scheduling needs
Provide direction to field staff as needed to ensure appropriate patient coverage
Report scheduling changes and client concerns to supervisors
Verify time records against schedules
Follow up on scheduling issues reported by on-call staff
Attend required meetings and training
Maintain compliance with agency policies and procedures
Perform other duties as assigned
What Makes You Successful
Previous scheduling or intake experience (home health required)
Detail oriented with excellent verbal, written, and interpersonal communication skills
Friendly, professional phone presence and comfortable handling high call volume
Strong organizational and time-management skills
Ability to prioritize and multitask in a fast-paced environment
Strong computer proficiency
Knowledge of medical terminology preferred
Ability to work independently with minimal supervision
Willingness to work occasional weekends and holidays as required to support patient care and operational coverage
Work Environment
On-site at our Walnut Creek location
Full-time position
Not remote
Schedule may include weekends and holidays based on business needs