Waitress

Responsibilities:

Welcome and attend to members and guests in a warm, professional, and courteous manner.

Take and serve food and beverage orders accurately and efficiently.

Ensure guests are comfortable and receive attentive, timely service.

Maintain a high standard of table presentation, cleanliness, and organization.

Anticipate members’ needs and respond promptly to requests.

Handle service during private events, member-hosted gatherings, and other special occasions.

Maintain discretion and confidentiality when interacting with members and guests.

Work closely with other team members to ensure a seamless guest experience.

Follow Amana Retreats’ service standards, procedures, and protocols.

Assist with setting up and clearing dining/service areas as required.

Process orders and payments using POS systems where applicable.

Represent Amana Retreats with professionalism, warmth, and genuine attentiveness at all times.

Requirements:

Minimum of 2 years’ experience in a restaurant, hotel, upscale hospitality, or similar service environment.

Experience in an event-driven, private-membership, luxury, or premium hospitality setting is an advantage.

Fluent in spoken and written English.

Strong communication and interpersonal skills.

Previous POS experience is an advantage.

Must be punctual, reliable, and flexible to work weekends and event days when scheduled.

Must be comfortable working in a private members’ environment where discretion is important.

References are required.

Must maintain a neat, polished, and professional appearance at all times.

Key Qualities

The ideal candidate should demonstrate:

Grace and composure

Genuine attentiveness

Excellent attention to detail

Professionalism and discretion

Strong work ethic and reliability

Ability to work quietly and efficiently

Flexibility and adaptability

A collaborative and team-oriented attitude

A genuine passion for hospitality and exceptional service

Benefits:

Uniform provided

Health insurance after successful completion of a 6-month probation

Professional development support

Training on Amana Retreats’ service protocols