DIRECTOR

Job Description:

Lead and oversee global employment operations across APAC, ensuring regulatory compliance, operational quality and a high level of client service.

Provide senior guidance on employment, payroll, labor relations and employee lifecycle matters across multiple regions.

Interpret and apply local employment and payroll regulations, translating complex legal and regulatory requirements into practical business solutions.

Act as a senior escalation point for complex client, employee, payroll, compliance and employment matters.

Manage relationships with international clients across multiple regions

Handle sensitive and high-impact situations, including employment disputes, regulatory issues, terminations, employee escalations and other crisis situations.

Partner closely with Legal, HR, Finance, Client Services and other functions across a global matrix organization.

Support complex client onboarding and provide senior-level input on employment structures, contractual matters and regulatory requirements.

Drive consistency, risk management and continuous improvement across regional global employment operations.

Represent the Asia region in global initiatives, strategic projects and senior stakeholder discussions.

Develop strong relationships with internal and external stakeholders across multiple countries and cultures.

Travel to Malaysia, Australia and other locations across the region as required.

Work across US business hours when required to support global clients and stakeholders.

Required Qualifications & Experience:

• Bachelor’s degree in Law is mandatory.
• Strong knowledge and practical understanding of employment, payroll regulations and labour relationsacross experience managing international clients across multiple regions.
• Significant experience in an global employment, payroll, employment law or international HR environment.
• Proven experience managing international clients, particularly clients based in multiple regions
• Strong understanding of employment law and the ability to provide practical guidance on complex employment-related matters.
• Demonstrated experience managing sensitive escalations and complex or high-pressure situations.
• Excellent stakeholder management and communication skills, with the ability to work effectively with senior clients and global leadership.
• Experience working in a matrix management environment across multiple countries and functions.
• Willingness and ability to travel regularly across Asia-Pacific, including Malaysia and Australia.
• Flexibility to work US business hours when required.
• Strong commercial awareness and the ability to balance legal and regulatory requirements with client and business needs.