technical support specialist - wholesale trade

Education:

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.

Work site environment:

Heavy equipment.

Tasks:

• Oversee the preparation of sales and orders.
• Promote sales to existing clients.
• Read blueprints to determine dimensions of structure or system and material requirements.
• Identify and solicit potential clients.
• Assess client's needs and resources to recommend the appropriate goods or services.
• Deliver sales presentations.
• Conduct sales transactions.
• Prepare and administer sales contracts.
• Use sales forecasting software.
• Provide input into product design where goods or services must be tailored to suit client's needs.
• Consult with clients after sale to provide ongoing support.
• Reach to clients after sale or signed contracts to provide ongoing support.
• Review and adapt information regarding product innovations, competitors and market conditions.
• Provide clients with presentations on the benefits and uses of goods or services.
• Resolve product and service related problems.
• Troubleshoot problems related to equipment.
• Advertise and/or promote products, sales or services.
• Provide customer service.

Type of product:

Industrial supplies.

Personal suitability:

• Efficient interpersonal skills.
• Excellent oral communication.
• Excellent written communication.
• Organized.
• Flexibility.

Screening questions:

Do you have experience working in this field?.

Employment terms options:

Early morning.

Experience:

2 years to less than 3 years.

Employment terms options:

Morning. Day. Overtime required.

Support for youths:

Offers on-the-job training tailored to youth.