Buisness Manager

Responsibilities:

Business Strategy & Development:  Develops and implements business strategies aligned with company goals; identifies new markets, revenue streams, and expansion opportunities; conducts market research on trends, competitors, and customer needs; supports short/medium/long-term planning; evaluates new opportunities and recommends them to Management.   Sales & Revenue Management:  Partners with the Sales team to meet revenue targets; monitors leads, pipeline, proposals, and closed deals; develops strategies for lead generation, conversion, client retention, cross-selling, and upselling; reviews commercial proposals and quotations; tracks revenue across business units.   Client & Customer Relationship Management:  Builds and maintains relationships with existing/prospective clients; leads meetings, presentations, and negotiations; ensures client requirements reach the right departments; monitors satisfaction, handles feedback/complaints, and identifies upsell opportunities.   Departmental Coordination:  Aligns department heads with company objectives, monitors targets/deliverables, escalates operational challenges, participates in Management meetings, and ensures departments are aligned before major reports/presentations.  Partnerships & Strategic Relationships:  Identifies and develops corporate, government, and institutional partnerships; prepares partnership proposals; leads negotiations; maintains a partner database; and tracks opportunities through implementation. Business Development & Market Expansion:  Maintains a development pipeline; researches target industries/clients; explores new markets; monitors industry trends and emerging tech; represents the company at conferences, networking events, and exhibitions. Commercial & Financial Management:  Monitors revenue and financial performance with Finance & Accounts; keeps activities within budget; evaluates the commercial viability of new opportunities; reviews pricing strategy; flags inefficiencies that affect profitability. Performance Monitoring & Reporting:  Prepares regular reports to the MD covering: revenue performance, sales performance, new clients, retention, pipeline, business/partnership opportunities, departmental performance, challenges, corrective actions, strategic initiatives, and upcoming opportunities. Marketing & Brand Support:  Works with Marketing/Social Media teams on campaigns, target audiences, and promotional materials; monitors commercial impact of marketing efforts across business units.   Team Leadership & Staff Management:  Directs and supports business-development staff; sets performance standards; monitors productivity; identifies training needs; gives feedback and fosters accountability. Operational Coordination:  Works with Operations to ensure smooth execution of business commitments; follows up on major client projects; escalates issues affecting performance. Business Documentation:  Coordinates/reviews proposals, quotations, presentations, partnership documents, sales/client/market reports, business plans and strategic plans.

Requirements:

Education: Bachelor's in Business Administration, Accounting, Finance, Economics, Marketing or Management (Master's an advantage). Certifications (preferred): ICAN, ACCA, CIM, CIPM, CIBN, PMP, PRINCE2, CBAP, or similar. Experience: Minimum 5 years in business management, development, sales, commercial management or operations; team management experience; geospatial/tech/surveying industry experience is a plus.