Receptionist - Ang Mo Kio

Contract Period: 1 Nov 2026 to 31 Dec 2027 with an option to extend the contract for another year

Working hours:

• Mondays to Thursdays: 7:15am to 4:15pm, inclusive of 30 minutes lunch break.
• Fridays: 7:15am to 3:45pm, inclusive of 30 minutes lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Note: The Authority may consider an hour lunch break, subject to exigencies of service and when this happens, the end working time shall be adjusted to end 30 minutes later

Scope of services:

Front Desk – General Office Duties:

• Maintain a neat and organised reception or counter service area
• Greet and assist all visitors (including students, parents, staff, guests, and suppliers) professionally, whether in person or over the phone. Take accurate messages and direct individuals to the appropriate staff members or locations as necessary.
• Attend to sick or injured students by:
• Assisting unwell student to the sickbay,
• Providing basic care and supervision,
• Maintaining sickbay cleanliness and student injury records,
• Processing early dismissals for unwell students, and
• Contacting parents or guardians when required.
• Manage the recordings of lost and found items, spare uniforms, and record cash found.
• Handle incoming/outgoing mails and assist with dissemination of documents to students/parents
• Maintain proper record of key issuance to students and contractors

Administrative and Operational Support:

• Update and maintain staff contact list and movement chart for dissemination and to be displayed outside HOD and Staff Rooms.
• Assist with updating of pigeonholes in the General Office and outside HOD and Staff Rooms on a monthly basis.
• Assist to prepare and issue letters or certificates for student-related matters
• Notify teachers of their relief duties during school term
• Print and issue name tags for teachers/visitors
• Some knowledge and adherence to emergency protocols.
• Support administrative staff during peak periods
• Other duties such as track bus bookings, booking of facilities, photocopying, filing, scanning, data-entry, etc. whenever assigned.

The job scope will be reviewed periodically as part of overall resource planning and deployment. Additional duties may be assigned by the Admin Manager and School Leaders as necessary. The deployed personnel must be adaptable, willing to multi-task, and able to work both independently and as part of a team.