Laundry Valet Attendant

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouse villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.

Our Team:

Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion.

Who We Look For:

We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.

Responsibilities:

Sort guest items for appropriate action (washing, dry cleaning, pressing or repair) and then process the clothing on the correct equipment, using the appropriate temperature and chemicals. Once processed, fold or hang the clothing as desired.

Load washing machines with the appropriate items for a load. Weigh all loads and use the appropriate amount and type of cleaning chemicals for each load.

Sort employee uniforms for appropriate action (washing, dry cleaning, pressing or repair) and then process the clothing on the correct equipment using the appropriate temperature and chemicals. Once processed, hang and transport clean uniforms to Housekeeping.

Work on stain removal of all linen as allocated by the Laundry Manager.

Move washed linens to dryers. Assure that load size and drying time is correct given linen being dried. Remove linen from dryers and deliver it to the appropriate area for folding.

Ensure all chemicals and operating supplies such as iron hangers, laundry, and sewing supplies are well stocked.

Operate and maintain washing and drying equipment. Report any problems or deficiencies to manager. Keep laundry valet area organized and stocked with needed chemicals.

Work in Valet department. Ensure all guest/manager linen is processed as per standard and delivered to the guests. Follow all guest contact standards while collecting/delivering guest laundry.

Help collect and deliver guest laundry whenever necessary.

Assist with responsibilities and duties in the absence or heavy volume in the areas of Laundry Attendant.

Assist in inventory of linen and stock count on a regular basis.

Preferred Qualifications and Skills:

Preferred experience in a luxury hotel in dry cleaning.

Work harmoniously and professionally with co-workers and supervisors.

Must have full flexibility in schedule.

Able to work on weekends, holidays and daytime.

Ability to stand for long periods of time.

Excellent communication skills and experience in guest interaction.

Minimum 2 years' experience.

Our Offering:

Deeply instilled values-based company culture.

Opportunities to build a successful career with global potential.

Unique strong culture - diversity of 50 different nationalities.

Living accommodation in high quality, well-resourced apartment.

Excellent training and development opportunities.

Employee recognition programs.

Complimentary nights at Four Seasons hotels worldwide.

Paid annual home leave tickets.

Complimentary meals in employee restaurants.

Free transportation to work.

Medical coverage.

Work Authorization:

The hotel will apply for the work authorization for a successful candidate.