Receptionist / Administrative Assistant

Industry

Design, Print & Branding

The ideal candidate should have excellent communication and customer service skills, be well

organised, presentable and able to work effectively in a busy environment with minimal

supervision.

Key Duties & Responsibilities

Welcome and assist walk-in customers professionally.

Receive incoming calls, respond to enquiries, and follow up with customers.

Handle company emails and customer correspondence.

Prepare quotations, invoices and other basic sales documents.

Handle counter sales and assist customers with placing orders.

Follow up on pending quotations, customer orders and payments.

Coordinate with relevant departments regarding customer orders and requirements.

Keep customers updated on the progress and completion of their orders.

Maintain accurate customer records and an organised filing system.

Assist in resolving routine customer and administrative issues.

Monitor office stationery and supplies.

Provide general administrative support to management and other departments.

Maintain a clean, organised and professional reception area.

Perform other related administrative duties as assigned by management.

Qualifications & Experience

Minimum Diploma in Business Administration, Office Administration, Front Office Operations, Customer Service, Sales & Marketing, Accounting or a related field.

At least 2 years' working experience in a Receptionist, Administrative Assistant, Front

Office, Customer Service or similar role.

Skills & Personal Attributes• Excellent spoken and written English.

Strong customer service and communication skills.

Professional telephone and email etiquette.

Good organisation and multitasking abilities.

Strong attention to detail and accuracy.

Good problem-solving skills and initiative.

Ability to work under pressure and with minimum supervision.

Ability to prioritise tasks and meet deadlines.

High level of integrity, honesty and confidentiality.

Neat, well-groomed and presentable.

Friendly, confident and professional when dealing with customers.

Reliable, punctual, responsible and self-driven.

Ability to work well with other team members.

Application Requirements

Interested candidates should submit:

• Updated CV/Resume
• Cover Letter

• Expected Salary