Customer Service Logistics Specialist
What matters most
Competitive pay of $18.00–$21.00 per hour, based on experience
Schedule: 1st shift and 2nd shift opportunities available
Location: Medina, Ohio
Opportunity to build experience in logistics, transportation coordination, dispatch, and customer service
Weekly pay with direct deposit or pay card
When you work through the Reserves Network, you are eligible to enroll in dental, vision, and medical insurance as well as 401(k), direct deposit, and the referral bonus program
Job description
A well-established employer is seeking dependable and organized logistics specialists and dispatchers to support daily transportation and customer service operations. In this role, you will coordinate shipments, communicate with drivers and customers, track deliveries, and help keep transportation schedules on track. You will also maintain accurate shipping records and assist with resolving delivery or scheduling issues. This position is ideal for someone with strong communication, computer, and organizational skills who enjoys working in a fast-paced environment.
Responsibilities
Coordinate daily pickups, deliveries, transportation schedules, and driver dispatch activities
Monitor shipments, track driver activity, and communicate delivery updates, delays, or schedule changes
Provide professional customer service by phone and email while resolving shipping and delivery-related concerns
Enter and maintain accurate shipment, order, customer, and delivery information in company systems
Prepare shipping documents, bills of lading, delivery records, and other transportation paperwork while coordinating with warehouse and operations teams
Qualifications and requirements
Previous experience in logistics, dispatching, transportation, customer service, or shipping/receiving
Strong customer service, verbal communication, and professional email skills
Strong computer and data-entry skills; Microsoft Office experience
Ability to multitask, prioritize responsibilities, and stay organized in a fast-paced environment
Strong attention to detail, problem-solving skills, and ability to respond professionally to changing schedules or delivery issues
Dependable and team-oriented with the ability to work independently when needed
Benefits and perks
Competitive pay of $18.00–$21.00 per hour, based on experience
Medical, dental, and vision insurance eligibility
401(k)
Weekly pay with direct deposit or pay card
Referral bonus program
Training and opportunities to grow your logistics and transportation experience
Your new organization
Join an established transportation and logistics operation focused on dependable service, accurate communication, and on-time deliveries. You will work alongside drivers, warehouse personnel, and operations professionals in a fast-paced, team-oriented environment where organization and customer service are valued.
Your career partner
The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.
The base pay range for this position is $18.00–$21.00 per hour, excluding benefits, bonuses, or other compensation. Your final compensation will depend on your skills, qualifications, experience, location, and internal pay equity. Please note, hiring at the top of the range is uncommon to allow room for future growth.