dispatcher, trucks

Education:

Secondary (high) school graduation certificate.

Work setting:

Transportation.

Tasks:

• Ensure accuracy of completed time sheets, payroll and other summaries.
• Ensure proper functioning of equipment.
• Maintain work records and logs.
• Monitor personnel workloads and locations.
• Perform general office duties.
• Provide customer service.
• Advise vehicle operators of traffic and other problems.
• Dispatch personnel according to schedules and work orders.
• Dispatch personnel as required by emergency situations.
• Follow-up on issues with work orders.
• Keep track of shipments.
• Knowledge of cross border dispatching regulations and practices.
• Knowledge of highway trucking and associated rules and regulations.
• Maintain vehicle operator work records.
• Operate radio equipment.
• Process and transmit information and instructions to co-ordinate the activities of vehicle operators and crews using dispatching equipment.
• Record mileage, fuel use, repairs and other expenses.
• Respond to urgent calls from individual who find themselves in life threatening situation and who require assistance .
• Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment.

Computer and technology knowledge:

• Mapping and data visualization software.
• Monitoring and tracking software.
• Electronic scheduler.
• Internet.
• MS Windows.

Service experience:

Trucking.

Work conditions and physical capabilities:

• Ability to work independently.
• Attention to detail.
• Fast-paced environment.
• Repetitive tasks.
• Tight deadlines.
• Work under pressure.

Personal suitability:

• Efficient interpersonal skills.
• Excellent oral communication.
• Excellent written communication.
• Flexibility.
• Organized.
• Reliability.
• Team player.

Experience:

7 months to less than 1 year.

Employment terms options:

To be determined.