Front Desk Personnel

Responsibilities:

Greet and attend to patients and visitors in a friendly and professional manner Respond to patient inquiries via phone, email, and in person Schedule, confirm, and reschedule patient appointments Maintain accurate and up-to-date patient records Coordinate with medical staff to ensure smooth patient flow Address patient complaints or concerns promptly and professionally Provide information about clinic services, procedures, and policies Assist with basic administrative duties and documentation Ensure confidentiality and proper handling of patient information at all times

Requirements:

Minimum of OND in any relevant field 1–2 years of experience in customer service (experience in a healthcare environment is an advantage) Excellent verbal and written communication skills Strong customer service and interpersonal skills Ability to handle multiple tasks in a fast-paced environment Strong organizational and time management skills Very Smart and Tech-Savvy Good problem-solving ability and attention to detail Basic computer literacy and proficiency in Microsoft Office Ability to maintain professionalism, empathy, and patient confidentiality Ability to work independently and as part of a team.

Remuneration: NGN 100,000 - 120,000 monthly