Residence Service Officer
Residence Officer
Assist the Residence Manager to provide efficient operations and management of the assigned condominium
Comply with company’s quality assurance standards and expectations
Provide a high level of service to residents at all times
Attend to residents’ requests/enquiries/feedback
Assist residents with reservation & use of the condominium’s facilities and services
Greet residents and visitors warmly and make them feel welcome
Answer all incoming calls and email inquiries in a timely and courteous manner
Manage parcel deliveries based on approved policies and procedures
Ensure that front office space and lobby are kept clean and tidy at all times
Requirements:
- SHATEC or GCE ‘O’ / ‘N’ level with work experience in customer service / front desk / concierge
- Friendly and passionate to serve with customer-oriented mindset
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office applications
- Well-groomed and possess a pleasant disposition
- Team player
- Able to perform shift work ( no mid-night shift )
Join us to develop your passion and enjoy a fulfilling career full of varied experiences.
Interested candidates please apply send us a comprehensive resume, including current and expected salary. Thank you for your interest, however, only shortlisted candidates will be contacted.