GUEST RELATIONS MANAGER

Welcome and greet all visitors including tenants andtheir guests. Oversee the concierge counter and handles all tenants/residents/guests'inquiries. Handle complaints and suggestions with professionalism. Assist in administrative support to management office whenever necessary. Notify hosts that their guests have arrived. Direct visitors to their meeting venue. Refuse entry to persons who have not been pre-registered or where the hostis not contactable. Answer and respond to incoming calls and emails. Keep the reception area clean and tidy. Handle other general ad-hoc duties as assigned.