sales supervisor - retail

Education:

Secondary (high) school graduation certificate.

Tasks:

• Assign sales workers to duties.
• Order merchandise.
• Sell merchandise.
• Resolve issues that may arise, including customer requests, complaints and supply shortages.
• Organize and maintain inventory.
• Supervise and co-ordinate activities of workers.

Work conditions and physical capabilities:

• Fast-paced environment.
• Tight deadlines.
• Handling heavy loads.
• Attention to detail.
• Combination of sitting, standing, walking.
• Walking.
• Standing for extended periods.

Personal suitability:

• Accurate.
• Client focus.
• Excellent oral communication.
• Organized.
• Reliability.
• Dependability.

Experience:

1 year to less than 2 years.

Support for persons with disabilities:

• Offers mentorship, coaching and/or networking opportunities for persons with disabilities .
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities.
• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities .

Support for newcomers and refugees:

• Participates in a government or community program or initiative that supports newcomers and/or refugees.
• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.).
• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.).
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees .
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees .

Support for youths:

• Offers mentorship, coaching and/or networking opportunities for youth.
• Provides awareness training to employees to create a welcoming work environment for youth.

Support for Indigenous people:

• Offers mentorship, coaching and/or networking opportunities for Indigenous workers .
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers .
• Facilitates access to Elders who can offer support and guidance to Indigenous workers .

Support for mature workers:

• Provides staff with awareness training to create a welcoming work environment for mature workers .
• Offers mentorship, coaching and/or networking opportunities for mature workers .

Supports for visible minorities:

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.).
• Offers mentorship programs that pair members of visible minorities with experienced employees.
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.