retail store supervisor

Education:

Secondary (high) school graduation certificate.

Work setting:

Retail business.

Tasks:

• Assign sales workers to duties.
• Authorize return of merchandise.
• Establish work schedules.
• Sell merchandise.
• Prepare reports on sales volumes, merchandising and personnel matters.
• Resolve issues that may arise, including customer requests, complaints and supply shortages.
• Organize and maintain inventory.
• Supervise and co-ordinate activities of workers.

Supervision:

3-4 people.

Work conditions and physical capabilities:

• Fast-paced environment.
• Work under pressure.
• Attention to detail.
• Combination of sitting, standing, walking.

Personal suitability:

• Client focus.
• Organized.
• Reliability.
• Team player.
• Ability to multitask.

Experience:

1 year to less than 2 years.

Support for youths:

• Offers on-the-job training tailored to youth.
• Offers mentorship, coaching and/or networking opportunities for youth.
• Provides awareness training to employees to create a welcoming work environment for youth.