restaurant manager

Education:

Secondary (high) school graduation certificate.

Work setting:

Fast food outlet or concession.

Tasks:

• Plan and organize daily operations.
• Set staff work schedules.
• Supervise staff.
• Train staff.
• Organize and maintain inventory.
• Address customers' complaints or concerns.
• Provide customer service.
• Establish methods to meet work schedules.
• Establish work schedules.
• Ensure that food and service meet quality control standards.

Work conditions and physical capabilities:

• Fast-paced environment.
• Attention to detail.

Personal suitability:

• Organized.
• Reliability.
• Team player.

Experience:

Experience an asset.

Support for newcomers and refugees:

• Offers mentorship programs that pair newcomers and/or refugees with experienced employees .
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees .

Support for youths:

• Offers on-the-job training tailored to youth.
• Offers mentorship, coaching and/or networking opportunities for youth.
• Provides awareness training to employees to create a welcoming work environment for youth.

Supports for visible minorities:

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.).
• Offers mentorship programs that pair members of visible minorities with experienced employees.
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.