Up Service Deployment Engineer (Japanese Account Support)

• Serve as the primary point of contact for Japanese customers regarding repair and maintenance service requests.
• Coordinate with service engineers to arrange service schedules and ensure smooth communication between customers and internal teams.
• Visit customer sites, accompany service engineers when required, and support on-site service activities.
• Monitor service progress, prepare service reports, and follow up with customers...

Requirements :

• Japanese speaker - JLPT N2 level and above.
• Strong communication and customer service skills. Ability to coordinate effectively with customers and internal teams.
• Willingness to travel for customer visits and business trips.
• Bachelor's degree in Engineering is appreciated.
• Knowledge of HVAC, air conditioning systems preferred.

Nice-to-have :

• Experience in sales, customer...