Ocean Customer Service And Operation Staff

The Ocean Customer Service and Operation staff is responsible for delivering outstanding service to both internal and external customers, providing shipping schedule information and shipping instructions (bookings), updates on changes in destinations, and delays in transit, and checking the profit and loss for shipments. The staff must promptly respond to customer inquiries and complaints...

Education and experience:

• College or Bachelor’s degree.
• At least 01 year of experience in the forwarding and logistics industry with a solid

understanding of its processes and practices.

• Proficient in using systems for booking, documentation, shipping insurance, and intranet.
• Working knowledge of all operational procedures and practices.

Required skills and abilities:

• Skilled in PC usage and...